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FAQ

 

 

FAQ (Frequently Asked Question)

 

 

1: Which kind of material do you use?

 

925 Sterling Silver, Copper Alloy, Tin Alloy, 316L Stainless Steel, Titanium Crystal, Zircon, Rhinestone, opal, Resin, Acrylic,

 

Ceramic, Glass, Jade, Clay, Imitation Pearl, Freshwater Pearl, Shell ect. are all available.

 

Safety standard meets EN71, CPSIA, ASTM-963, CPSC, CE and CP65 requirements.

 

 

2. How do you control your product quality?

 

1. Preproduction samples will be available before the production


2. The production will be processed by both machine and skilled handmade workers


3. The extra pieces will be ready as backup products


4. The products will be double check before the final packing

 

 

3:  Could you send me a sample to check the product quality?

 

 

Free sample if we have in stock ,but you need pay for the Express Fee.


If we need make new mould for sample, you need pay for the cost of mould and Express.


The fee will be returned if the order quantity is more than 500pcs

 

 

 

4: How long can send our products out?

 

For sample order, most of our products is in stock, it takes about 1-3 days to collect all items you requested in our warehouse.

 

If it is mass order and customized order, it takes 7-10 days for production.

 

After preparing all items well, the parcel will be sent out as soon as possible.

 

Then we will email you tracking No.

 

 

5: I would like to use your pictures when I resell your products, is it possible?


Yes, please contact us at cntryme@gmail.com for the non-watermarked images.

 

 

 

6: Can you send me a printed catalog and price list?

 

Yes, please send us an email or contact us by phone to be adding to our mailing list.

 

 

 

7: Why choose you?

 

1. Products are in great detail & variety, and update frequently.

 

2. Top quality with reasonable price

 

3. Good after-sale service

 

4. Fast Delivery and flexible payment

 

5. Small order is available

 

6. We are new in e-business, but we will try our best and to be best.

 

 

8: Can we customize Logo of us?

 

Our factory can put logo on jewelry according to customer's demand, including engraving, embossing, debossing and printing.

 

The minimum order quantity is 200 piece per style, mixed color is acceptable.

 

 

9: How about your service?

 

Soon reply: Your email and question will be replied within 24 hours.

 

Profession: Well trained and experienced staffs to service you.

 

Confidentiality: Protection of your sales area, ideas of design and all your private information.

 

After-sale service: Good after-sale service offer, be free to email or call us if you got question.

 

We will keep recommending new styles to all long-term cooperation customers FREELY,

 

also please kindly check our website from time to time.

 

 

We are glad that you could offer us some suggestion for products and price.

 

 

Our focus  is to provide fashionable and high quality jewelry and customer-oriented service.

 

Our goal   is to establish global jewelry online wholesale supermarket.

 

Our belief  is to treat clients with a thankful and sincere heart.

 

 

 

 

 

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